Client Services
TRUST, TRANSPARENCY AND RESPONSE
Crown Hotel & Travel Management understands that Trust, Transparency and Response are what all owners expect and deserve from their hotel management company. We strive to provide the data and services needed to give the Homeowner Association members the peace of mind and confidence in our abilities to manage your property at the highest level.
Crown Hotel & Travel Management believes in the principle of hands on management with a high level of training for our front line employees to our managers. Our corporate team is top professionals that provide the utmost support and guidance rarely seen by other hotel management companies. Our team is accessible for immediate assistance in any realm needed.
We provide daily, weekly and monthly detailed reporting to the Homeowner Association Board of Directors on the current and future revenue of the condo hotel property. We provide our condo hotels with a dedicated Revenue Strategist to oversee all rate strategies as well as fair rotation practices. Many condo hotels provide a property management system geared to renting condos as we incorporate a property management system that falls in line with hotel revenue maximization principles.